Information we Collect from You
Contact and Enquiry Forms
When you submit a form on the Site, you may be asked provide Personal Data, such as, your name and email address. We collect this information in order to facilitate relevant responses to enquiries.
When you order products through the Site, you may be asked provide Personal Data, such as; your name, company name, email address, phone number, billing address and mailing address. This information is collected to enable management of your order, including shipping products to your address. Payments are processed and finalised through PayPal’s secure payment gateway, which means that no payment information (such as credit card details) is ever collected or stored on the Site.
How is Your Information Used?
We use the information we collect from you to:
- communicate with you (respond to enquiries);
- provide order notifications;
- facilitate shipping of your orders;
- notify you of updates and special offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.
If you have an account on the Site, or have left comments, you can request to receive an exported file of the personal data held by the Site, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.
If you place an order on the Site, you may receive occasional communications to notify you of special offers and/or news articles. You can opt out of these communications at any time by unsubscribing or emailing us.
Any information you choose to make publicly available, such as comments and reviews, will be available for others to see. If you request to remove this information, copies may remain in cached and archived pages on other websites or if others have copied or saved the information.
Sharing Your Information
Nine Lives Art does not and will not sell or deal in Personal Data or any customer information.
Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect copyright, trademarks and other legal rights.
Visitor comments may be checked through the automated spam detection service.
If you leave a comment on the Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
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